As we roll out our new rewards program, we are not forgetting those who have been with us since Day 1!
If you have an existing account or registered your email address online had have purchased anything through our website in the past, points would be automatically credited to you (you should have already received an email on this)!
If you’re a new shopper, you’ll be prompted to create an account upon check-out. Once you’ve created an account, the points will be automatically credited to you, which you can use during your next purchase!
It’s essentially a rebate system with THE FORM currency. For every dollar you spend, you accumulate 1 point. You can take $5 off your total bill with every 100 points!
Yes, you do! 200 points will be credited to your account on your special day. So do update your birth date in your account to enjoy this perk!
When you perform a return, the points that were credited to you for that product will be deducted from your account balance.
Yes, the cap is at $50 off (essentially a redemption of 1,000 points) per transaction.
No, you can either use your promo code or use your points at any one time.
For all purchases made since Day 1 till 16th November 2020 (rewards program roll-out date), your points will expire on 31st December 2020. So do make use of them as soon as possible!
For all purchases made on and after 17th November 2020, your points will expire 1 year from your purchase date.
Don’t let your points expire! Log-in into your Account Profile to check on their expiration dates.
Unfortunately, you won’t be able to. All points have to be redeemed online.
Your points should be awarded immediately after your purchase. But do be patient if the email doesn’t come through right away.
If you still face issues or don’t see your reward points being awarded, drop us a message at [email protected] and we will assist you!